Learn the core concepts of eCommerce, platforms, product costing, packaging, shipping, and returns.
eCommerce stands for Electronic Commerce.
It means buying and selling products or services online.
Customers can visit a website, place an order, make an online payment, and receive the product at their location.
Today, eCommerce is used by businesses of all sizes.
Different platforms are available for creating an online store.
According to your class notes, some popular platforms are:
Each platform provides different features for managing an online business.
WooCommerce is a WordPress plugin.
It helps you convert a normal WordPress website into an eCommerce website.
To get better performance, your website should use:
WooCommerce is widely used because it works with WordPress and provides flexibility for online stores.
Shopify is a popular eCommerce platform.
According to your class notes, Shopify is considered a game-changing platform for eCommerce businesses.
However, Shopify requires a monthly subscription.
Many additional integrations are also paid.
Because of this, many beginners choose WooCommerce for creating their online stores.
Before selling a product, businesses should understand all costs involved.
The total product cost may include:
These costs help businesses decide the final selling price.
After preparing the product, it should be packed properly.
Packaging materials may include:
The delivery cost depends on:
Proper packaging helps protect the product during transportation.
Shipping companies help businesses deliver products to customers.
According to your class notes, Shiprocket is used as a shipping aggregator.
The shipping cost depends on:
Different delivery partners may be selected based on the shipment requirements.
Returns and exchanges are important parts of an eCommerce business.
Sometimes customers may return or exchange products.
According to your class notes, businesses should clearly define their return and exchange policies.
A clear policy helps customers understand the rules before placing an order.
Understand GST, payment gateways, verification documents, charges, and shipping wallet systems.
GST stands for Goods and Services Tax.
It is a tax collected on goods and services in India.
Businesses must understand GST before selling products online.
HSN stands for Harmonized System of Nomenclature.
It is a code used for classifying products.
According to your class notes, an example HSN code is:
Different products have different HSN codes.
According to your class notes:
If a business sells within the same state, GST may be divided into:
If the transaction is between different states, IGST is applicable.
The applicable tax depends on the business transaction.
A payment gateway helps customers make online payments.
According to your class notes, some popular payment gateways are:
Payment gateways securely process online payments between customers and businesses.
Before activating a payment gateway, businesses must submit verification documents.
According to your class notes, the required documents include:
After document verification, the payment gateway account is approved.
According to your class notes, payment gateways such as PhonePe, Razorpay, and Cashfree generally charge:
These charges are deducted for processing online payments.
According to your class notes, Shiprocket works using a wallet system.
The wallet is recharged before creating shipments.
When an order is received from a WordPress website, the shipping amount is deducted from the wallet after booking the shipment.
According to your class notes, every business should maintain two payment gateways.
Having more than one payment gateway helps businesses continue accepting payments if one service is temporarily unavailable.
A summary of everything covered in this beginner guide to eCommerce.
eCommerce allows businesses to sell products and services online. A successful online store requires the right eCommerce platform, payment gateway, shipping partner, and proper business documentation.
Understanding WooCommerce, Shopify, GST, HSN codes, payment gateway verification, shipping, and logistics helps businesses build a strong foundation for managing an online store.
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